Director, Implementation

Application Deadline: 5 June 2026

Department: Product

Employment Type: Full Time

Location: New York

Compensation: $160,000 - $190,000 / year

Description

TL;DR Kharon is seeking a full-time Director, Implementation based in New York. This role requires in-office attendance at least 3 days a week.

RESPONSIBILITIES:

Lead and scale a high-performing Technical Services team charged with making Kharon’s data ubiquitous, defining the standards for how Kharon integrates with global financial institutions, corporates, and channel partners.
Master the intricacies of Kharon’s various product lines and data schemas, providing expert guidance to clients on data mapping, field logic, and the application of Kharon’s methodology within their specific workflows.
Act as a conductor between product, engineering, and client-facing teams to ensure alignment with complex integration requirements.
Own the end-to-end success of data feed and Enterprise API integrations, ensuring seamless delivery of Kharon’s insights into client environments.
Enable channel partner relationships, developing scalable integration playbooks that empower third-party platforms to ingest Kharon data efficiently.
Serve as the senior technical authority in high-stakes pre-sales and post-sales engagements, recommending optimized deployment methods and translating sophisticated client needs into actionable specifications.
Design and implement automated monitoring, validation, and troubleshooting frameworks to reduce time-to-live for new customers.
Synthesize global market feedback and technical friction points to inform roadmap priorities.
Oversee the creation and maintenance of high-quality technical documentation, integration guides, and best practice whitepapers that simplify the complexity of Kharon’s data for external developers

QUALIFICATIONS:

5+ years of experience in technical account management, solutions engineering, or professional services, with at least 2 years in a formal people-management or team-lead capacity.
Hands-on experience with RESTful APIs, JSON, large-scale data delivery mechanisms (e.g., S3, SFTP, Snowflake sharing).
Familiarity with how data integrates into enterprise risk, compliance, financial, or trade intelligence platforms (e.g., Fircosoft, NetReveal, Bridger, SAP, Salesforce, specialized KYC/AML screening tools).
Demonstrated ability to manage a portfolio of complex, concurrent integration projects using Agile or similar methodologies.
Strong ability to debug complex data content and delivery issues and a track record of building internal tools or scripts (Python, SQL, etc.) and making use of artificial intelligence to support your work.
Exceptional ability to explain complex technical concepts to non-technical stakeholders, from C-level executives to internal product owners.
Experience in FinTech, RegTech, or the Sanctions/Risk intelligence space is highly desirable.

ABOUT KHARON:

Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce.

What does that mean? Great question.

Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.

When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Director, Implementation to join us as we work to shape the way businesses perceive and navigate global risks.

To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down.

To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We’re nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect:

Fully sponsored medical, dental, and vision insurances
FSA program for both medical and dependent care
Long term disability
401k + Roth with matching and immediate vesting
Flexible paid time off + 11 paid holidays

The base salary range at Kharon is set between $160,000 - $190,000. Please note that this figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package.

If interested in pursuing this position, please visit www.kharon.com/careers to apply.

Kharon is an equal opportunity employer. Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.

#LI-Hybrid #LI-AG1

RESPONSIBILITIES:

QUALIFICATIONS:

ABOUT KHARON:

About Kharon